## page was renamed from FAQ/Why won't linphone accept my credentials?
**On old SIP system or forgotten SIP-specific credentials?** \\
//Chat with [[xmpp:cheogram.com]] in your XMPP client and say// {{{reset sip account}}} //to register with the new username (all numbers, no "{{{~}}}")//

When configuring linphone use:

{{{
Username: (all digits, provided by the chat bot)
Password: (the SIP-specific password provided by the bot, 3 words including spaces)
Domain: jmp.cbcbc7.auth.bandwidth.com:5008
Transport: UDP
}}}

For an example screenshot see: [[attachment:linphone-assistant-setup.jpg]]