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Some companies maintain secret lists of phone numbers which they prohibit or new signups. #format creole
## page was renamed from FAQ/Why can't I use my JMP number for two-factor authentication (2FA)??

Context: https://blog.jmp.chat/b/2022-sms-account-verification

Some companies maintain secret lists of phone numbers which they prohibit for new signups.
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* use a service specifically tailored to SMS 2FA instead, like https://crypton.sh/ or https://smsprivacy.org/ (their numbers are not on these block lists, but they lack certain other features of a JMP phone number) * use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ // (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)

Sample of services with successes and failures:

{{{
#!CSV ,
Service, Number of Successes (Sign-up), Number of Successes (2FA), Last known success, Number of Failures (Sign-up), Number of Failures (2FA), Last known failure, Additional Comments
Apple, 1, 1, 2023-01, , , , Had to resend code three times
AT&T Internet, , , , 1, , 2022-12,Chat agent tried sending multiple URLs via SMS. Had to use another number
Bank of America, , 1, 2021-08,,,,
Canada Post, , , , , 1, 2022-03,
Chase, , 1, 2023-01, , , , Using number ported from another carrier
Discord, , , , , 1, 2022-04,
Doordash, , 0, , , 1, 2021-03,
Ebay, , 1, 2021-11, , 0,,
Ecobee, , 1, 2021-11, , 0,,
EQBank, , , , 1, , 2022-12, Phone agent explicitly said VoIP numbers are excluded
First Tech Credit Union, , , , 1, , 2022-03, Phone agent tried to send verification code by SMS
Google (account verification), 1, 2, 2023-01 , , 2, 2022-07,
Google Voice, , , , 3, , 2022-05,
GroupMe, 1, , 2022-06, , ,,
Hinge, , , , 1, ,2022-11,
Instagram, , , , , ,,
Interactive Brokers, 1, 1, 2022-11, , , ,Takes longer than other providers to deliver the code. Try again if no deliver <30s
KOHO, 1, 2, 2022-12-01, , ,
Lyft, , 0,, , 1, 2021-08,
Microsoft MFA, , 50, 2021-10-12, , 10, 2021-10-12,
Microsoft account.live.com, , 0,,, 2,2021-12-01,
Microsoft 365 for Business,1, 0, 2022-04,
Merrill Lynch, 1, 0, 2022-11, , , ,
PayPal, 2, 3, 2022-12,1 , , 2022-07-30,
Plenty of Fish, , , , 1,,2022-05 ,
Questrade, , 3, 2022-03, , 0,,
Service Ontario Notifications, , , , 1, , 2022-08-12,
Signal, 1, 1, 2022-12, , ,,
Simlar (Fdroid), 1, , 2022-02, , ,,
Simplii Financial, , 1, 2022-03, , 0,,
square sites (ie vendor.square.site), , 0,,,1,2021-11,
Steam, , 1, 2022-04, , 1, 2022-07-30,
Tangerine Bank, , 1, 2022-08, , 1, 2022-04, SMS does not work. Use the Home phone option instead
TD, , 1, 2021-09,,0,,
Telegram (CA Number), 4, 11, 2021-12, , , ,
Telegram (US Number), , , , 1, , 2021-12,
Twitter,,,,1,,2022-07-30,
Uber, , 0, , , 1, 2021-08,
Venmo, , , , 1, , 2023-01, Contacted support and they were adamant that they only support mobile numbers from cell carriers
Walmart.ca, , 0,, ,2, 2021-08,
WealthSimple Cash, 1, 2, 2022-12, , 1,2021-07,
Wise(TransferWise), 3, 2, 2022-12-06, , ,,
Zoho, 1, 1, 2022-07-30, , ,,
}}}

Context: https://blog.jmp.chat/b/2022-sms-account-verification

Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:

  • try again (sometimes this solves the issue)
  • contact the company, letting them know of the issue
  • use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
  • find an alternative to that company's services
  • use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)

Sample of services with successes and failures:

Service Number of Successes (Sign-up) Number of Successes (2FA) Last known success Number of Failures (Sign-up) Number of Failures (2FA) Last known failure Additional Comments
Apple 1 1 2023-01 Had to resend code three times
AT&T Internet 1 2022-12 Chat agent tried sending multiple URLs via SMS. Had to use another number
Bank of America 1 2021-08
Canada Post 1 2022-03
Chase 1 2023-01 Using number ported from another carrier
Discord 1 2022-04
Doordash 0 1 2021-03
Ebay 1 2021-11 0
Ecobee 1 2021-11 0
EQBank 1 2022-12 Phone agent explicitly said VoIP numbers are excluded
First Tech Credit Union 1 2022-03 Phone agent tried to send verification code by SMS
Google (account verification) 1 2 2023-01 2 2022-07
Google Voice 3 2022-05
GroupMe 1 2022-06
Hinge 1 2022-11
Instagram
Interactive Brokers 1 1 2022-11 Takes longer than other providers to deliver the code. Try again if no deliver <30s
KOHO 1 2 2022-12-01
Lyft 0 1 2021-08
Microsoft MFA 50 2021-10-12 10 2021-10-12
Microsoft account.live.com 0 2 2021-12-01
Microsoft 365 for Business 1 0 2022-04
Merrill Lynch 1 0 2022-11
PayPal 2 3 2022-12 1 2022-07-30
Plenty of Fish 1 2022-05
Questrade 3 2022-03 0
Service Ontario Notifications 1 2022-08-12
Signal 1 1 2022-12
Simlar (Fdroid) 1 2022-02
Simplii Financial 1 2022-03 0
square sites (ie vendor.square.site) 0 1 2021-11
Steam 1 2022-04 1 2022-07-30
Tangerine Bank 1 2022-08 1 2022-04 SMS does not work. Use the Home phone option instead
TD 1 2021-09 0
Telegram (CA Number) 4 11 2021-12
Telegram (US Number) 1 2021-12
Twitter 1 2022-07-30
Uber 0 1 2021-08
Venmo 1 2023-01 Contacted support and they were adamant that they only support mobile numbers from cell carriers
Walmart.ca 0 2 2021-08
WealthSimple Cash 1 2 2022-12 1 2021-07
Wise(TransferWise) 3 2 2022-12-06
Zoho 1 1 2022-07-30

FAQ/Why isn't my number being accepted by an online service? (last edited 2024-128 18:12:09 by syn-068-115-222-083)