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| MyChart from Epic Systems, , 1, 2024-05, , , , AKA My UNC Chart or MyAtriumHealth or … (expand me) | |
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| Interactive Brokers, 1, 1, 2022-11, , , ,Takes longer than other providers to deliver the code. Try again if no deliver <30s | Interactive Brokers, 1, 1, 2022-11, , , , Takes longer than other providers to deliver the code. Try again if no deliver <30s Kickstarter, , 1, 2024-02, , , , UI in account settings might not explicitly confirm success of SMS phone number change for 2FA (which is a co-requirement with TOTP 2FA) |
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| Lyft, 1, 1, 2022-04, , 1, 2021-08, | Lyft, 1, 1, 2022-04, 1, 1, 2024-08-27, Marriott, , , , , 1, 2024-02, |
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| Royal Bank of Canada (RBC), , , , , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Was able to receive a code to verify a payment via phone call but not via SMS. Phone call is not an option when logging into online banking | Royal Bank of Canada (RBC), , 1, 2024-08-16, , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Phone call now seems to be an option for 2FA, and that works, so use that |
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| Venmo, , , , 1, , 2023-01, Contacted support and they were adamant that they only support mobile numbers from cell carriers | Venmo, , , , 2, , 2024-08-27, Contacted support and they were adamant that they only support mobile numbers from cell carriers |
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| WhatsApp, 1, 1, 2023-07, , 1, 2024-01-23, | Wells Fargo, , , , , 1, 2024-Feb, I was able to add a JMP number to my account. When I authenticate the number isn't listed as a 2FA option. This degrades the features of the website (such as OAuth with an aggregator). WhatsApp, 1, 1, 2023-07, 3, 2, 2024-08-27, Tried registering with WhatsApp with a US-based number today. Failed with message: "<your number> is not a valid mobile number for the country United States". Another jmp user reported the same thing yesterday |
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| Zelle, , , , 1, ,2023-5, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. | Zelle, , , , 3, , 2024-07-16, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. Second: received a message of "We're sorry, but the number provided is not a valid US mobile number. Please provide a valid US mobile number." However, able to use a SimpleLogin alias as e-mail for Zelle. |
Context: https://blog.jmp.chat/b/2022-sms-account-verification
Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:
- try again (sometimes this solves the issue)
- contact the company, letting them know of the issue
- use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
- find an alternative to that company's services
- use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
Sample of services with successes and failures: