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| * use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ // (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number) | * use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ // (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number) * Ask JMP support about the Premium+ route |
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| Alterna Bank (Canada; short code 560010) , , , , , 4,2023-04-20,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available. | Alterna Bank (Canada; short code 560010) , , , , , 5,2024-09,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available. However AFAIK 2fa is only required for adding new payees or E-Transfer contacts |
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| Bill.com, 1, 2, 2024-09, , , , | |
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| ChatGPT (OpenAI), 2, , 2, , 2023-04, For failure, error message explicitly states not to use VOIP number | ChatGPT (OpenAI), 2, , , 2, , 2023-04, error message explicitly states not to use VOIP number CIBC, , 1, 2024-09, , , , Short code 242227. The number is ported in. CIBC Bank USA, , 1, 2024-09, , , , Short code 32858 (Authentify). Note that this is the US branch (us.cibc.com) and they are known to accept Canadian numbers for 2fa. The number is ported in. |
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| Lyft, 1, 1, 2022-04, , 1, 2021-08, | Lyft, 1, 1, 2022-04, 1, 1, 2024-08-27, |
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| MBTA Alerts, 1, 1, 2024-08, 1, , 2024-09, Apparently SMS provider stopped sending messages since August 6, 2024; unsure if because I requested for all messages 24/7 | |
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| Microsoft account.live.com, , 0, , , 2, 2021-12-01, | Microsoft account.live.com, , 0, , , 3, 2024-09, |
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| PC Financial, , 1, 2024-09, , , , Canadian short code 72300. Also they do allow 2fa by email. The number is ported in | |
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| Royal Bank of Canada (RBC), , , , , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Was able to receive a code to verify a payment via phone call but not via SMS. Phone call is not an option when logging into online banking | Royal Bank of Canada (RBC), , 1, 2024-08-16, , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Phone call now seems to be an option for 2FA, and that works, so use that |
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| Tangerine Bank, , 1, 2022-08, , 1, 2022-04, SMS does not work. Use the Home phone option instead | Tangerine Bank, , 1, 2022-08, , 2, 2024-09, SMS does not work. Use the Home phone option instead |
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| Venmo, , , , 1, , 2023-01, Contacted support and they were adamant that they only support mobile numbers from cell carriers | Venmo, , , , 2, , 2024-08-27, Contacted support and they were adamant that they only support mobile numbers from cell carriers |
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| WhatsApp, 1, 1, 2023-07, 2, 2, 2024-01-23, Tried registering with WhatsApp with a US-based number today. Failed with message: "<your number> is not a valid mobile number for the country United States". Another jmp user reported the same thing yesterday | WhatsApp, 1, 1, 2023-07, 3, 2, 2024-08-27, Tried registering with WhatsApp with a US-based number today. Failed with message: "<your number> is not a valid mobile number for the country United States". Another jmp user reported the same thing yesterday |
Context: https://blog.jmp.chat/b/2022-sms-account-verification
Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:
- try again (sometimes this solves the issue)
- contact the company, letting them know of the issue
- use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
- find an alternative to that company's services
- use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
- Ask JMP support about the Premium+ route
Sample of services with successes and failures: