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Comment: Venmo doesn't want to take my JMP number
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| * use a different form of 2FA, like OTP (since SMS 2FA is neither [[https://www.cnet.com/news/facebooks-two-factor-authentication-with-phone-numbers-puts-security-and-privacy-at-odds/|private]], nor is it all that [[https://www.howtogeek.com/310418/why-you-shouldnt-use-sms-for-two-factor-authentication/|secure]] | * use a different form of 2FA, like OTP (since SMS 2FA is neither [[https://www.cnet.com/news/facebooks-two-factor-authentication-with-phone-numbers-puts-security-and-privacy-at-odds/|private]], nor is it all that [[https://www.howtogeek.com/310418/why-you-shouldnt-use-sms-for-two-factor-authentication/|secure]]) * use a US number for US services, and a Canadian number for Canadian services (shortcodes don't work across borders unless licensed on both sides) |
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| CapitalOne, , 1, 2023-08, , , , Had to add number to profile 1st before using | Canada Revenue Agency, , 2, 2025-03, , , , +1 (844) 549-8776 CapitalOne, , 1, 2023-08, , 2, 2025-02, Had to add number to profile 1st before using |
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| PayPal, 2, 3, 2022-12,1 , , 2022-07-30, | PayPal, 2, 3, 2022-12,2 , , 2025-01-23, Code never arrived via SMS but did work via call |
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| Royal Bank of Canada (RBC), , 1, 2024-08-16, , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Phone call now seems to be an option for 2FA, and that works, so use that | Royal Bank of Canada (RBC), , 2, 2025-03, , 1, 2023-08-31, |
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| Tangerine Bank, , 2, 2024-12, , 2, 2024-09, SMS does not work reliably. Choosing home phone to receive the security code via a phone call does fix the problem. If you prefer to use SMS: The number they send the SMS from is 864732. I added the number in my contact and when trying to authenticate I found that if I text "help" or "status" to that number and then I re-click "re-send sms" it does actually seem to come reliably after a few seconds. It's finicky but it's worked every time. | Stripe (connect.stripe.com), 1, , 2024-12, , , , JMP Chat number seems to work for making new Stripe account for GitHub Sponsors Tangerine Bank, , 2, 2024-12, , 3, 2025-03, SMS does not work reliably. Choosing home phone to receive the security code via a phone call does fix the problem. If you prefer to use SMS: The number they send the SMS from is 864732. I added the number in my contact and when trying to authenticate I found that if I text "help" or "status" to that number and then I re-click "re-send sms" it does actually seem to come reliably after a few seconds. It's finicky but it's worked every time. |
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| Tumblr, , 2, 2025-02, , , , +1 (628) 251-2889; alternatively TOTP available | |
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| Venmo, , , , 2, , 2024-08-27, Contacted support and they were adamant that they only support mobile numbers from cell carriers | Venmo, , , , 2, , 2025-03-27, Contacted support and they were adamant that they only support mobile numbers from cell carriers |
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| WeChat Mini Program, , 1, 2025-02, , , , +1 (833) 975-4304 |
Context: https://blog.jmp.chat/b/2022-sms-account-verification
Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:
- try again (sometimes this solves the issue)
- contact the company, letting them know of the issue
- use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure)
- use a US number for US services, and a Canadian number for Canadian services (shortcodes don't work across borders unless licensed on both sides)
- find an alternative to that company's services
- use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
- Ask JMP support about the Premium+ route
Sample of services with successes and failures: