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| * use a service specifically tailored to SMS 2FA instead, like https://crypton.sh/ // (their numbers are not on these block lists, but they lack certain other features of a JMP phone number) | * use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ // (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number) |
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| Alterna Bank (Canada; short code 560010) , , , , , 4,2023-04-20,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available. American Express, , 1, 2023-08, , , , Apple, 3, 3, 2023-08, , 1, 2023-08, Had to resend code three times. Also worked on first attempt. Note: after 3 times if it still doesn't work will get a "Too many codes sent" and then be blocked for some time. Will then need to use "Call" instead of "Send new code" |
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| Bank of America, , 1, 2021-08,,,, | Bank of America, , 1, 2021-08 , , , , |
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| CapitalOne, , 1, 2023-08, , , , Had to add number to profile 1st before using Chase, , 1, 2023-01, , , , Using number ported from another carrier ChatGPT (OpenAI), 2, , 2, , 2023-04, For failure, error message explicitly states not to use VOIP number Citi, , 1, 2023-06, , , , Desjardins, , 1, 2023-11, , , , Digital Credit Union, , 1, 2024-01, , , , |
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| Ebay, , 1, 2021-11, , 0,, Ecobee, , 1, 2021-11, , 0,, |
Eastern Bank, , 1, 2023-06, , , , Ease Benefits, , 1, 2023-08, , 0, , eBay, , 3, 2023-06, , 0, , Ecobee, , 1, 2021-11, , 0, , MyChart from Epic Systems, , 1, 2024-05, , , , AKA My UNC Chart or MyAtriumHealth or … (expand me) EQBank, , , , 1, , 2022-12, Phone agent explicitly said VoIP numbers are excluded Express Scripts, 1, 1, 2024-01, , , , Facebook, 2, , 2023-06, , , 2023-03, |
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| Google (account verification), 1, 1, 2022-05 , , 2, 2022-07, Google Voice, , , , 3, , 2022-05, GroupMe, 1, , 2022-06, , ,, |
FreeTaxUSA, 1, 1, 2023-01, , , , Signup SMS came from an 877 number and 2FA SMS comes from a short code Google (account creation verification), 3, 3, 2023-04 , 2, , 2022-07, Allegedly US West Coast numbers work but not East Coast Google Voice, , , , 4, , 2023-04, Told explicitly something like "number is not valid/accepted" after silently failing GroupMe, 1, , 2022-06, , , , |
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| Instagram, , , , , ,, Interactive Brokers, 1, 1, 2022-11, , , ,Takes longer than other providers to deliver the code. Try again if no deliver <30s KOHO, 1, 2, 2022-12-01, , , Lyft, , 0,, , 1, 2021-08, |
Home Depot, , 0, 2023-05, , 1, 2023-05, SMS can take a very long time when changing phone number to JMP Chat; voice call worked faster Instagram, , , , , , , Interactive Brokers, 1, 1, 2022-11, , , , Takes longer than other providers to deliver the code. Try again if no deliver <30s Kickstarter, , 1, 2024-02, , , , UI in account settings might not explicitly confirm success of SMS phone number change for 2FA (which is a co-requirement with TOTP 2FA) KOHO, 1, 2, 2022-12-01, , , , Lyft, 1, 1, 2022-04, , 1, 2021-08, Marriott, , , , , 1, 2024-02, |
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| Microsoft account.live.com, , 0,,, 2,2021-12-01, Microsoft 365 for Business,1, 0, 2022-04, Merrill Lynch, 1, 0, 2022-11, , , , |
Microsoft account.live.com, , 0, , , 2, 2021-12-01, Microsoft 365 for Business, 1, 0, 2022-04, , , , Merrill Lynch, 1, 0, 2022-11, , , , M1Finance, 1, , 2023-06, , , , Paychex Flex, , 1, 2023-08 , , , , |
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| Plenty of Fish, , , , 1,,2022-05 , Questrade, , 3, 2022-03, , 0,, |
Plenty of Fish, , , , 1, , 2022-05 , Questrade, , 3, 2022-03, , 0, , QuickBooks Workforce, , 1, 2023-06-20, , , , Royal Bank of Canada (RBC), , , , , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Was able to receive a code to verify a payment via phone call but not via SMS. Phone call is not an option when logging into online banking |
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| Signal, 1, 1, 2022-12, , ,, Simlar (Fdroid), 1, , 2022-02, , ,, Simplii Financial, , 1, 2022-03, , 0,, square sites (ie vendor.square.site), , 0,,,1,2021-11, |
Schwab, , 1, 2023-06, , , , Signal, 3, 1, 2023-04, , , , Simlar (Fdroid), 1, , 2022-02, , , , Simplii Financial, , 2, 2022-12, , 2, 2023-02, square sites (ie vendor.square.site), , 0, , , 1,2021-11, |
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| TD, , 1, 2021-09,,0,, | TD, 1, 2, 2023-05, , 0, , |
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| Twitter,,,,1,,2022-07-30, | Twitter, , , , 1, , 2022-07-30, |
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| Walmart.ca, , 0,, ,2, 2021-08, | USAA, , 1, 2023-06, , , , Vanguard, , 1, 2023-04, , , , Venmo, , , , 1, , 2023-01, Contacted support and they were adamant that they only support mobile numbers from cell carriers Walmart.ca, , 0, , ,2, 2021-08, |
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| Wise(TransferWise), 3, 2, 2022-12-06, , ,, Zoho, 1, 1, 2022-07-30, , ,, |
Wells Fargo, , , , , 1, 2024-Feb, I was able to add a JMP number to my account. When I authenticate the number isn't listed as a 2FA option. This degrades the features of the website (such as OAuth with an aggregator). WhatsApp, 1, 1, 2023-07, 2, 2, 2024-01-23, Tried registering with WhatsApp with a US-based number today. Failed with message: "<your number> is not a valid mobile number for the country United States". Another jmp user reported the same thing yesterday Wise(TransferWise), 3, 2, 2022-12-06, , , , Zelle, , , , 3, , 2024-07-16, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. \\ \\ Received a message of "We're sorry, but the number provided is not a valid US mobile number. Please provide a valid US mobile number." However, able to use a SimpleLogin alias as e-mail for Zelle. Zoho, 1, 1, 2022-07-30, , , , |
Context: https://blog.jmp.chat/b/2022-sms-account-verification
Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:
- try again (sometimes this solves the issue)
- contact the company, letting them know of the issue
- use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
- find an alternative to that company's services
- use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
Sample of services with successes and failures: