Differences between revisions 76 and 98 (spanning 22 versions)
⇤ ← Revision 76 as of 2023-097 18:48:37 →
Size: 3470
Editor: bras-base-mtrlpq2873w-grc-09-70-48-82-148
Comment: Remove facebook Additional Comments
← Revision 98 as of 2023-172 15:22:56 → ⇥
Size: 4569
Editor: b1b4a0ab
Comment:
Deletions are marked like this. Additions are marked like this.
Line 19: Line 19:
Apple, 1, 1, 2023-01, , , , Had to resend code three times Alterna Bank (Canada; short code 560010) , , , , , 4,2023-04-20,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available.
Apple, 2, 1, 2023-04, , , , Had to resend code three times. Also worked on first attempt.
Line 21: Line 22:
Bank of America, , 1, 2021-08,,,, Bank of America, , 1, 2021-08 , , , ,
Line 23: Line 24:
Chase, , 1, 2023-01, , , , Using number ported from another carrier Chase, , 1, 2023-01, , , , Using number ported from another carrier
ChatGPT (OpenAI), 2, , 2, , 2023-04, For failure, error message explicitly states not to use VOIP number
Line 26: Line 28:
Ebay, , 1, 2021-11, , 0,,
Ecobee, , 1, 2021-11, , 0,,		 eBay, , 2, 2031-05, , 0, ,
Ecobee, , 1, 2021-11, , 0, ,
Line 32: Line 34:
Google (account verification), 2, 2, 2023-03 , , 2, 2022-07,
Google Voice, , , , 3, , 2022-05,
GroupMe, 1, , 2022-06, , ,,		 Google (account verification), 3, 3, 2023-04 , 2, 2022-07, Allegedly US West Coast numbers work, but not East Coast
Google Voice, , , , 4, , 2023-04, Told explicitly something like "number is not valid/accepted" after silently failing
GroupMe, 1, , 2022-06, , , ,
Line 36: Line 38:
Instagram, , , , , ,, Home Depot, , 0, 2023-05, , 1, 2023-05, SMS can take a very long time when changing phone number to JMP Chat; voice call worked faster
Instagram, , , , , , ,
Line 38: Line 41:
KOHO, 1, 2, 2022-12-01, , ,
Lyft, , 0,, , 1, 2021-08,		 KOHO, 1, 2, 2022-12-01, , , ,
Lyft, 1, 1, 2022-04, , 1, 2021-08,
Line 41: Line 44:
Microsoft account.live.com, , 0,,, 2,2021-12-01,
Microsoft 365 for Business,1, 0, 2022-04,
Merrill Lynch, 1, 0, 2022-11, ,  , ,		 Microsoft account.live.com, , 0, , , 2, 2021-12-01,
Microsoft 365 for Business, 1, 0, 2022-04, , , ,
Merrill Lynch, 1, 0, 2022-11, , , ,
Line 45: Line 48:
Plenty of Fish, , , , 1,,2022-05 ,
Questrade, , 3, 2022-03, , 0,,		 Plenty of Fish, , , , 1, , 2022-05 ,
Questrade, , 3, 2022-03, , 0, ,
QuickBooks Workforce, , 1, 2023-06-20, , , ,
Line 48: Line 52:
Signal, 1, 1, 2022-12, , ,,
Simlar (Fdroid), 1, , 2022-02, , ,,		 Schwab,1,1,2023-06, , , ,
Signal, 3, 1, 2023-04, , , ,
Simlar (Fdroid), 1, , 2022-02, , , ,
Line 51: Line 56:
square sites (ie vendor.square.site), , 0,,,1,2021-11, square sites (ie vendor.square.site), , 0, , , 1,2021-11,
Line 54: Line 59:
TD, , 1, 2021-09,,0,, TD, 1, 2, 2023-05, , 0, ,
Line 57: Line 62:
Twitter,,,,1,,2022-07-30, Twitter, , , , 1, , 2022-07-30,
Line 59: Line 64:
Vanguard, , 1, 2023-04, , , ,
Line 60: Line 66:
Walmart.ca, , 0,, ,2, 2021-08, Walmart.ca, , 0, , ,2, 2021-08,
Line 62: Line 68:
Wise(TransferWise), 3, 2, 2022-12-06, , ,,
Zoho, 1, 1, 2022-07-30, , ,,		 Wise(TransferWise), 3, 2, 2022-12-06, , , ,
Zelle, , , , 1, ,2023-5, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number.
Zoho, 1, 1, 2022-07-30, , , ,

Context: https://blog.jmp.chat/b/2022-sms-account-verification

Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:

  • try again (sometimes this solves the issue)
  • contact the company, letting them know of the issue
  • use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
  • find an alternative to that company's services
  • use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)

Sample of services with successes and failures:

Service Number of Successes (Sign-up) Number of Successes (2FA) Last known success Number of Failures (Sign-up) Number of Failures (2FA) Last known failure Additional Comments
Alterna Bank (Canada; short code 560010) 4 2023-04-20 2FA received on Rogers SIM-based number but not on JMP number. No robocall option available.
Apple 2 1 2023-04 Had to resend code three times. Also worked on first attempt.
AT&T Internet 1 2022-12 Chat agent tried sending multiple URLs via SMS. Had to use another number
Bank of America 1 2021-08
Canada Post 1 2022-03
Chase 1 2023-01 Using number ported from another carrier
ChatGPT (OpenAI) 2 2 2023-04 For failure error message explicitly states not to use VOIP number
Discord 1 2022-04
Doordash 0 1 2021-03
eBay 2 2031-05 0
Ecobee 1 2021-11 0
EQBank 1 2022-12 Phone agent explicitly said VoIP numbers are excluded
Facebook 1 2023-03
First Tech Credit Union 1 2022-03 Phone agent tried to send verification code by SMS
FreeTaxUSA 1 1 2023-01 Signup SMS came from an 877 number and 2FA SMS comes from a short code
Google (account verification) 3 3 2023-04 2 2022-07 Allegedly US West Coast numbers work but not East Coast
Google Voice 4 2023-04 Told explicitly something like "number is not valid/accepted" after silently failing
GroupMe 1 2022-06
Hinge 1 2022-11
Home Depot 0 2023-05 1 2023-05 SMS can take a very long time when changing phone number to JMP Chat; voice call worked faster
Instagram
Interactive Brokers 1 1 2022-11 Takes longer than other providers to deliver the code. Try again if no deliver <30s
KOHO 1 2 2022-12-01
Lyft 1 1 2022-04 1 2021-08
Microsoft MFA 50 2021-10-12 10 2021-10-12
Microsoft account.live.com 0 2 2021-12-01
Microsoft 365 for Business 1 0 2022-04
Merrill Lynch 1 0 2022-11
PayPal 2 3 2022-12 1 2022-07-30
Plenty of Fish 1 2022-05
Questrade 3 2022-03 0
QuickBooks Workforce 1 2023-06-20
Service Ontario Notifications 1 2022-08-12
Schwab 1 1 2023-06
Signal 3 1 2023-04
Simlar (Fdroid) 1 2022-02
Simplii Financial 2 2022-12 2 2023-02
square sites (ie vendor.square.site) 0 1 2021-11
Steam 1 2022-04 1 2022-07-30
Tangerine Bank 1 2022-08 1 2022-04 SMS does not work. Use the Home phone option instead
TD 1 2 2023-05 0
Telegram (CA Number) 4 11 2021-12
Telegram (US Number) 1 2021-12
Twitter 1 2022-07-30
Uber 0 1 2021-08
Vanguard 1 2023-04
Venmo 1 2023-01 Contacted support and they were adamant that they only support mobile numbers from cell carriers
Walmart.ca 0 2 2021-08
WealthSimple Cash 1 2 2022-12 1 2021-07
Wise(TransferWise) 3 2 2022-12-06
Zelle 1 2023-5 On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number.
Zoho 1 1 2022-07-30

FAQ/Why isn't my number being accepted by an online service? (last edited 2024-302 23:12:00 by berlin01)