Differences between revisions 81 and 145 (spanning 64 versions)
Revision 81 as of 2023-118 04:50:59
Size: 3677
Editor: 209
Comment: Update Signal row
Revision 145 as of 2024-274 11:57:22
Size: 7205
Editor: 146
Comment: Add Twitch
Deletions are marked like this. Additions are marked like this.
Line 12: Line 12:
* use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ // (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)  * use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ // (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
* Ask JMP support about the Premium+ route
Line 19: Line 20:
Alterna Bank (Canada; short code 560010),,,,,4,2023-04-20,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available.
Apple, 2, 1, 2023-04, , , , Had to resend code three times. Also worked on first attempt.
Alterna Bank, , , , , 5,2024-09,2FA received on Rogers SIM-based number but not on JMP number. Short code 560010. No robocall; but email option available (request new code and it'll allow you to select Email).
American Express, , 1, 2023-08, , , ,

Apple, 3, 3, 2023-08, , 1, 2023-08, Had to resend code three times. Also worked on first attempt. Note: after 3 times if it still doesn't work will get a "Too many codes sent" and then be blocked for some time. Will then need to use "Call" instead of "Send new code"
Line 22: Line 24:
Bank of America, , 1, 2021-08,,,, Bank of America, , 1, 2021-08 , , , ,
Bill.com, 1, 2, 2024-09, , , ,
Line 24: Line 27:
Chase, , 1, 2023-01, , , , Using number ported from another carrier CapitalOne, , 1, 2023-08, , , , Had to add number to profile 1st before using
Chase, , 1, 2023-01, , , , Using number ported from another carrier
ChatGPT (OpenAI), 2, , , 2, , 2023-04, error message explicitly states not to use VOIP number
CIBC, , 1, 2024-09, , , , Short code 242227. The number is ported in.
CIBC Bank USA, , 1, 2024-09, , , , Short code 32858 (Authentify). Note that this is the US branch (us.cibc.com) and they are known to accept Canadian numbers for 2fa. The number is ported in.
Citi, , 1, 2023-06, , , ,
Desjardins, , 1, 2023-11, , , ,
Digital Credit Union, , 1, 2024-01, , , ,
Line 27: Line 37:
Ebay, , 1, 2021-11, , 0,,
Ecobee, , 1, 2021-11, , 0,,
Eastern Bank, , 1, 2023-06, , , ,
Ease Benefits, , 1, 2023-08, , 0, ,
eBay, , 3, 2023-06, , 0, ,
Ecobee, , 1, 2021-11, , 0, ,
MyChart from Epic Systems, , 1, 2024-05, , , , AKA My UNC Chart or MyAtriumHealth or … (expand me)
Line 30: Line 43:
Facebook, 1, , , , , 2023-03,  Express Scripts, 1, 1, 2024-01, , , ,
Facebook, 2, , 2023-06, , , 2023-03,
Line 33: Line 47:
Google (account verification), 2, 2, 2023-03 , , 2, 2022-07,
Google Voice, , , , 3, , 2022-05,
GroupMe, 1, , 2022-06, , ,,
Google (account creation verification), 3, 3, 2023-04 , 2, , 2022-07, Allegedly US West Coast numbers work but not East Coast
Google Voice, , , , 4, , 2023-04, Told explicitly something like "number is not valid/accepted" after silently failing
GroupMe, 1, , 2022-06, , , ,
Line 37: Line 51:
Instagram, , , , , ,,
Interactive Brokers, 1, 1, 2022-11, , , ,Takes longer than other providers to deliver the code. Try again if no deliver <30s
KOHO, 1, 2, 2022-12-01, , ,
Lyft, , 0,, , 1, 2021-08,
Home Depot, , 0, 2023-05, , 1, 2023-05, SMS can take a very long time when changing phone number to JMP Chat; voice call worked faster
Instagram, , , , , , ,
Interactive Brokers, 1, 1, 2022-11, , , , Takes longer than other providers to deliver the code. Try again if no deliver <30s
Kickstarter, , 1, 2024-02, , , , UI in account settings might not explicitly confirm success of SMS phone number change for 2FA (which is a co-requirement with TOTP 2FA)
KOHO, 1, 2, 2022-12-01, , , ,
Lyft, 1, 1, 2022-04, 1, 1, 2024-08-27,
Marriott, , , , , 1, 2024-02,
MBTA Alerts, 1, 1, 2024-08, 1, , 2024-09, Apparently SMS provider stopped sending messages since August 6, 2024; unsure if because I requested for all messages 24/7
Line 42: Line 60:
Microsoft account.live.com, , 0,,, 2,2021-12-01,
Microsoft 365 for Business,1, 0, 2022-04,
Merrill Lynch, 1, 0, 2022-11, , , ,
Microsoft account.live.com, , 0, , , 3, 2024-09,
Microsoft 365 for Business, 1, 0, 2022-04, , , ,
Merrill Lynch, 1, 0, 2022-11, , , ,
M1Finance, 1, , 2023-06,
, , ,
Paychex Flex, , 1, 2023-08 , , , ,
Line 46: Line 66:
Plenty of Fish, , , , 1,,2022-05 ,
Questrade, , 3, 2022-03, , 0,,
Plenty of Fish, , , , 1, , 2022-05 ,
PC Financial, , 1, 2024-09, , , , Canadian short code 72300. Also they do allow 2fa by email. The number is ported in
Questrade, , 3, 2022-03, , 0, ,
QuickBooks Workforce, , 1, 2023-06-20, , , ,
Royal Bank of Canada (RBC), , 1, 2024-08-16, , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Phone call now seems to be an option for 2FA, and that works, so use that
Line 49: Line 72:
Signal, 2, 1, 2023-04, , ,,
Simlar (Fdroid), 1, , 2022-02, , ,,
Schwab, , 1, 2023-06, , , ,
Signal, 3, 1, 2023-04, , , ,
Simlar (Fdroid), 1, , 2022-02, , , ,
Line 52: Line 76:
square sites (ie vendor.square.site), , 0,,,1,2021-11, square sites (ie vendor.square.site), , 0, , , 1,2021-11,
Line 54: Line 78:
Tangerine Bank, , 1, 2022-08, , 1, 2022-04, SMS does not work. Use the Home phone option instead
TD, , 1, 2021-09,,0,,
Tangerine Bank, , 1, 2022-08, , 2, 2024-09, SMS does not work. Use the Home phone option instead
TD, 1, 2, 2023-05, , 0, ,
Line 58: Line 82:
Twitter,,,,1,,2022-07-30, Twitch, , , , , 1, 2024-09, Received a error that said "Error updating phone number" when trying to change from a SIM-based phone number to JMP Chat
Twitter, , , , 1, , 2022-07-30,
Line 60: Line 85:
Venmo, , , , 1, , 2023-01, Contacted support and they were adamant that they only support mobile numbers from cell carriers
Walmart.ca, , 0,, ,2, 2021-08,
USAA, , 1, 2023-06, , , ,
Vanguard, , 1, 2023-04, , , ,
Venmo, , , , 2, , 2024-08-27
, Contacted support and they were adamant that they only support mobile numbers from cell carriers
Walmart.ca, , 0, , ,2, 2021-08,
Line 63: Line 90:
Wise(TransferWise), 3, 2, 2022-12-06, , ,,
Zoho, 1, 1, 2022-07-30, , ,,
Wells Fargo, , , , , 1, 2024-Feb, I was able to add a JMP number to my account. When I authenticate the number isn't listed as a 2FA option. This degrades the features of the website (such as OAuth with an aggregator).
WhatsApp, 1, 1, 2023-07, 3, 2, 2024-08-27, Tried registering with WhatsApp with a US-based number today. Failed with message: "<your number> is not a valid mobile number for the country United States". Another jmp user reported the same thing yesterday
Wise(TransferWise), 3, 2, 2022-12-06, , , ,
Zelle, , , , 3, , 2024-07-16, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. Second: received a message of "We're sorry, but the number provided is not a valid US mobile number. Please provide a valid US mobile number." However, able to use a SimpleLogin alias as e-mail for Zelle.
Zoho, 1, 1, 2022-07-30, , , ,
Line 66: Line 96:
----
CategoryCategory

Context: https://blog.jmp.chat/b/2022-sms-account-verification

Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:

  • try again (sometimes this solves the issue)
  • contact the company, letting them know of the issue
  • use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
  • find an alternative to that company's services
  • use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
  • Ask JMP support about the Premium+ route

Sample of services with successes and failures:

Service Number of Successes (Sign-up) Number of Successes (2FA) Last known success Number of Failures (Sign-up) Number of Failures (2FA) Last known failure Additional Comments
Alterna Bank 5 2024-09 2FA received on Rogers SIM-based number but not on JMP number. Short code 560010. No robocall; but email option available (request new code and it'll allow you to select Email).
American Express 1 2023-08
Apple 3 3 2023-08 1 2023-08 Had to resend code three times. Also worked on first attempt. Note: after 3 times if it still doesn't work will get a "Too many codes sent" and then be blocked for some time. Will then need to use "Call" instead of "Send new code"
AT&T Internet 1 2022-12 Chat agent tried sending multiple URLs via SMS. Had to use another number
Bank of America 1 2021-08
Bill.com 1 2 2024-09
Canada Post 1 2022-03
CapitalOne 1 2023-08 Had to add number to profile 1st before using
Chase 1 2023-01 Using number ported from another carrier
ChatGPT (OpenAI) 2 2 2023-04 error message explicitly states not to use VOIP number
CIBC 1 2024-09 Short code 242227. The number is ported in.
CIBC Bank USA 1 2024-09 Short code 32858 (Authentify). Note that this is the US branch (us.cibc.com) and they are known to accept Canadian numbers for 2fa. The number is ported in.
Citi 1 2023-06
Desjardins 1 2023-11
Digital Credit Union 1 2024-01
Discord 1 2022-04
Doordash 0 1 2021-03
Eastern Bank 1 2023-06
Ease Benefits 1 2023-08 0
eBay 3 2023-06 0
Ecobee 1 2021-11 0
MyChart from Epic Systems 1 2024-05 AKA My UNC Chart or MyAtriumHealth or … (expand me)
EQBank 1 2022-12 Phone agent explicitly said VoIP numbers are excluded
Express Scripts 1 1 2024-01
Facebook 2 2023-06 2023-03
First Tech Credit Union 1 2022-03 Phone agent tried to send verification code by SMS
FreeTaxUSA 1 1 2023-01 Signup SMS came from an 877 number and 2FA SMS comes from a short code
Google (account creation verification) 3 3 2023-04 2 2022-07 Allegedly US West Coast numbers work but not East Coast
Google Voice 4 2023-04 Told explicitly something like "number is not valid/accepted" after silently failing
GroupMe 1 2022-06
Hinge 1 2022-11
Home Depot 0 2023-05 1 2023-05 SMS can take a very long time when changing phone number to JMP Chat; voice call worked faster
Instagram
Interactive Brokers 1 1 2022-11 Takes longer than other providers to deliver the code. Try again if no deliver <30s
Kickstarter 1 2024-02 UI in account settings might not explicitly confirm success of SMS phone number change for 2FA (which is a co-requirement with TOTP 2FA)
KOHO 1 2 2022-12-01
Lyft 1 1 2022-04 1 1 2024-08-27
Marriott 1 2024-02
MBTA Alerts 1 1 2024-08 1 2024-09 Apparently SMS provider stopped sending messages since August 6
Microsoft MFA 50 2021-10-12 10 2021-10-12
Microsoft account.live.com 0 3 2024-09
Microsoft 365 for Business 1 0 2022-04
Merrill Lynch 1 0 2022-11
M1Finance 1 2023-06
Paychex Flex 1 2023-08
PayPal 2 3 2022-12 1 2022-07-30
Plenty of Fish 1 2022-05
PC Financial 1 2024-09 Canadian short code 72300. Also they do allow 2fa by email. The number is ported in
Questrade 3 2022-03 0
QuickBooks Workforce 1 2023-06-20
Royal Bank of Canada (RBC) 1 2024-08-16 1 2023-08-31 Canadian JMP.chat number always silently fails to receive 2FA code. Phone call now seems to be an option for 2FA
Service Ontario Notifications 1 2022-08-12
Schwab 1 2023-06
Signal 3 1 2023-04
Simlar (Fdroid) 1 2022-02
Simplii Financial 2 2022-12 2 2023-02
square sites (ie vendor.square.site) 0 1 2021-11
Steam 1 2022-04 1 2022-07-30
Tangerine Bank 1 2022-08 2 2024-09 SMS does not work. Use the Home phone option instead
TD 1 2 2023-05 0
Telegram (CA Number) 4 11 2021-12
Telegram (US Number) 1 2021-12
Twitch 1 2024-09 Received a error that said "Error updating phone number" when trying to change from a SIM-based phone number to JMP Chat
Twitter 1 2022-07-30
Uber 0 1 2021-08
USAA 1 2023-06
Vanguard 1 2023-04
Venmo 2 2024-08-27 Contacted support and they were adamant that they only support mobile numbers from cell carriers
Walmart.ca 0 2 2021-08
WealthSimple Cash 1 2 2022-12 1 2021-07
Wells Fargo 1 2024-Feb I was able to add a JMP number to my account. When I authenticate the number isn't listed as a 2FA option. This degrades the features of the website (such as OAuth with an aggregator).
WhatsApp 1 1 2023-07 3 2 2024-08-27 Tried registering with WhatsApp with a US-based number today. Failed with message: "<your number> is not a valid mobile number for the country United States". Another jmp user reported the same thing yesterday
Wise(TransferWise) 3 2 2022-12-06
Zelle 3 2024-07-16 On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. Second: received a message of "We're sorry
Zoho 1 1 2022-07-30

FAQ/Why isn't my number being accepted by an online service? (last edited 2024-302 23:12:00 by berlin01)