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| Alterna Bank (Canada; short code 560010),,,,,4,2023-04-20,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available. Apple, 2, 1, 2023-04, , , , Had to resend code three times. Also worked on first attempt. |
Alterna Bank (Canada; short code 560010) , , , , , 4,2023-04-20,2FA received on Rogers SIM-based number but not on JMP number. No robocall option available. American Express, , 1, 2023-08, , , , Apple, 3, 3, 2023-08, , , , Had to resend code three times. Also worked on first attempt. |
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| Bank of America, , 1, 2021-08,,,, | Bank of America, , 1, 2021-08 , , , , |
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| CapitalOne, , 1, 2023-08, , , , Had to add number to profile 1st before using | |
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| ChatGPT (OpenAI), 2, , , 2, ,2023-04, For failure, error message explicitly states not to use VOIP number | ChatGPT (OpenAI), 2, , 2, , 2023-04, For failure, error message explicitly states not to use VOIP number Citi, , 1, 2023-06, , , , |
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| Ebay, , 1, 2021-11, , 0,, Ecobee, , 1, 2021-11, , 0,, |
Eastern Bank, , 1, 2023-06, , , , Ease Benefits, , 1, 2023-08, , 0, , eBay, , 3, 2023-06, , 0, , Ecobee, , 1, 2021-11, , 0, , |
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| Facebook, 1, , , , , 2023-03, | Facebook, 2, , 2023-06, , , 2023-03, |
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| Google (account verification), 3, 3, 2023-04 , , 2, 2022-07, Allegedly US West Coast numbers work, but not East Coast | Google (account creation verification), 3, 3, 2023-04 , 2, , 2022-07, Allegedly US West Coast numbers work but not East Coast |
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| GroupMe, 1, , 2022-06, , ,, | GroupMe, 1, , 2022-06, , , , |
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| Home Depot, , 1, 2023-05, , 1, 2023-05, SMS didn't arrive when attempting to change phone number to JMP Chat; voice call worked Instagram, , , , , ,, |
Home Depot, , 0, 2023-05, , 1, 2023-05, SMS can take a very long time when changing phone number to JMP Chat; voice call worked faster Instagram, , , , , , , |
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| KOHO, 1, 2, 2022-12-01, , , | KOHO, 1, 2, 2022-12-01, , , , |
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| Microsoft account.live.com, , 0,,, 2,2021-12-01, Microsoft 365 for Business,1, 0, 2022-04, Merrill Lynch, 1, 0, 2022-11, , , , |
Microsoft account.live.com, , 0, , , 2, 2021-12-01, Microsoft 365 for Business, 1, 0, 2022-04, , , , Merrill Lynch, 1, 0, 2022-11, , , , M1Finance, 1, , 2023-06, , , , Paychex Flex, , 1, 2023-08 , , , , |
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| Plenty of Fish, , , , 1,,2022-05 , Questrade, , 3, 2022-03, , 0,, |
Plenty of Fish, , , , 1, , 2022-05 , Questrade, , 3, 2022-03, , 0, , QuickBooks Workforce, , 1, 2023-06-20, , , , Royal Bank of Canada (RBC), , , , , 1, 2023-08-31, Canadian JMP.chat number always silently fails to receive 2FA code. Was able to receive a code to verify a payment via phone call but not via SMS. Phone call is not an option when logging into online banking |
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| Signal, 3, 1, 2023-04, , ,, Simlar (Fdroid), 1, , 2022-02, , ,, |
Schwab, , 1, 2023-06, , , , Signal, 3, 1, 2023-04, , , , Simlar (Fdroid), 1, , 2022-02, , , , |
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| square sites (ie vendor.square.site), , 0,,,1,2021-11, | square sites (ie vendor.square.site), , 0, , , 1,2021-11, |
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| TD, , 1, 2021-09,,0,, | TD, 1, 2, 2023-05, , 0, , |
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| Twitter,,,,1,,2022-07-30, | Twitter, , , , 1, , 2022-07-30, |
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| Vanguard, , 1, 2023-04 | USAA, , 1, 2023-06, , , , Vanguard, , 1, 2023-04, , , , |
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| Walmart.ca, , 0,, ,2, 2021-08, | Walmart.ca, , 0, , ,2, 2021-08, |
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| Wise(TransferWise), 3, 2, 2022-12-06, , ,, Zelle,,,, 1, ,2023-5, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. Zoho, 1, 1, 2022-07-30, , ,, |
WhatsApp, 1, 1, 2023-07, , , , Wise(TransferWise), 3, 2, 2022-12-06, , , , Zelle, , , , 1, ,2023-5, On signup using the Zelle mobile app the app reports the error "For security reasons you have been logged out." Called customer support and was told that VOIP numbers are not supported. Banks/credit unions that support Zelle natively may not have a phone number requirement so you may still be able to use Zelle in this case without a phone number. Zoho, 1, 1, 2022-07-30, , , , |
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| ---- CategoryCategory CategoryCategory CategoryCategory CategoryCategory |
Context: https://blog.jmp.chat/b/2022-sms-account-verification
Some companies maintain secret lists of phone numbers which they prohibit for new signups. If you run into this problem, you can:
- try again (sometimes this solves the issue)
- contact the company, letting them know of the issue
- use a different form of 2FA, like OTP (since SMS 2FA is neither private, nor is it all that secure
- find an alternative to that company's services
- use a service specifically tailored to SMS verification instead, like https://crypton.sh/ or https://juicysms.com/ (their numbers might not be on these block lists, but they lack certain other features of a JMP phone number)
Sample of services with successes and failures: