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Comment: Describe gateway JID resolution and UX considerations
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#format wiki Boost Your Business Visibility with B2B Promotion Services
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This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways. Dear,
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In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)". I hope this message finds you well.
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If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt: I specialize in helping businesses like yours expand their reach and connect with other businesses both locally and globally.
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{{{
<iq type='get' to='gateway.tld' id='gate1'>
  <query xmlns='jabber:iq:gateway'/>
</iq>
I offer tailored B2B advertising and promotion services designed to elevate your brand and increase your visibility in your target market.
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<iq type='result' from='gateway.tld' id='gate1'>
  <query xmlns='jabber:iq:gateway'>
    <desc>
      Please enter the Whatever of the
      person you would like to contact.
    </desc>
    <prompt>Whatever</prompt>
  </query>
</iq>
}}}
Whether you are looking to build partnerships, increase traffic, or enhance brand awareness, I can help you achieve your business goals.
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This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step. For the safety and convenience of both parties, all communication and transactions will be securely handled through Fiverr.
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NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected. You can find more details about my services and get in touch with me directly through my Fiverr profile
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If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly: Here: https://www.fiverr.com/s/XLmPAZZ.
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 1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution:
  {{{
<iq type='set' to='gateway.tld' id='gate2'>
  <query xmlns='jabber:iq:gateway'>
      <prompt>(555) 123-4567</prompt>
  </query>
</iq>
I would love the opportunity to discuss how I can contribute to your business's success.
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<iq type='result' from='gateway.tld' id='gate2'>
  <query xmlns='jabber:iq:gateway'>
    <jid>+15551234567@gateway.tld</jid>
  </query>
</iq>
}}}
 2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user.
 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld`
 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld`

NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID.
Best regards,
----
CategoryHomepage

Boost Your Business Visibility with B2B Promotion Services

Dear,

I hope this message finds you well.

I specialize in helping businesses like yours expand their reach and connect with other businesses both locally and globally.

I offer tailored B2B advertising and promotion services designed to elevate your brand and increase your visibility in your target market.

Whether you are looking to build partnerships, increase traffic, or enhance brand awareness, I can help you achieve your business goals.

For the safety and convenience of both parties, all communication and transactions will be securely handled through Fiverr.

You can find more details about my services and get in touch with me directly through my Fiverr profile

Here: https://www.fiverr.com/s/XLmPAZZ.

I would love the opportunity to discuss how I can contribute to your business's success.

Best regards,


CategoryHomepage

GatewayContactUX (last edited 2024-261 13:37:38 by gnafuthegreat)