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This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways. The Business Transformation Blueprint for 2025
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In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)".  Ready to Transform Your Business in 2025?
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If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt: Hi,
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{{{
<iq type='get' to='gateway.tld' id='gate1'>
  <query xmlns='jabber:iq:gateway'/>
</iq>
Does your business feel stuck in the same patterns? In 2025, you can break free and transform your business for greater success.
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<iq type='result' from='gateway.tld' id='gate1'>
  <query xmlns='jabber:iq:gateway'>
    <desc>
      Please enter the Whatever of the
      person you would like to contact.
    </desc>
    <prompt>Whatever</prompt>
  </query>
</iq>
}}}
There is crafted a proven blueprint for elevating your business, ensuring growth, and boosting profitability.
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This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step.  In our blueprint, we cover:
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NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected. Streamlining processes for improved efficiency.
Expanding your market reach.
Adapting to industry trends that are shaping the future.
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If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly: Interested in diving deeper into?
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 1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution:
{{{
<iq type='set' to='gateway.tld' id='gate2'>
  <query xmlns='jabber:iq:gateway'>
      <prompt>(555) 123-4567</prompt>
  </query>
</iq>
Visit us here to find out more: https://bit.ly/402zBpp
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<iq type='result' from='gateway.tld' id='gate2'>
  <query xmlns='jabber:iq:gateway'>
    <jid>+15551234567@gateway.tld</jid>
  </query>
</iq>
}}}
 2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user.
 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld`
 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld`
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NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID.
Best,
Jordan Miller
Elevate Business Solutions

The Business Transformation Blueprint for 2025

Ready to Transform Your Business in 2025?

Hi,

Does your business feel stuck in the same patterns? In 2025, you can break free and transform your business for greater success.

There is crafted a proven blueprint for elevating your business, ensuring growth, and boosting profitability.

In our blueprint, we cover:

Streamlining processes for improved efficiency. Expanding your market reach. Adapting to industry trends that are shaping the future.

Interested in diving deeper into?

Visit us here to find out more: https://bit.ly/402zBpp

Best, Jordan Miller Elevate Business Solutions


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GatewayContactUX (last edited 2025-007 02:35:34 by vmi2354374)