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| Dear Site Owner, | This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways. |
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| I hope this email finds you well. My name is Eddie Jack, and I am the owner of 317WEB, a web design company with a decade of experience serving the Citrus County community. As a 40-year resident of Citrus County, I am passionate about helping local businesses like yours thrive online. I am extending my services to other regions of the US. I am contacting businesses in your area to offer my services. | In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)". |
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| I wanted to reach out to introduce you to our professional web design services. At 317WEB, we specialize in creating stunning websites and offering redesign services to help businesses like yours establish a strong online presence. | If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt: |
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| Currently, we are running a limited time offer on our Business Starter Package, starting at just $67. This package includes multiple pages, ADA compliance, social media integration, speed and image optimization, SSL certificate, and more. It's the perfect opportunity to kickstart your online presence or give your existing website a fresh look. | {{{ <iq type='get' to='gateway.tld' id='gate1'> <query xmlns='jabber:iq:gateway'/> </iq> |
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| This package will provide access to our Premium Web Management program, which offers new content every month for just $29 along with top tier webhosting, daily backups, all core, plugin, PHP and WordPress updates, online security, website monitoring and more. We believe in ongoing support and collaboration to ensure your website remains up-to-date and engaging for your audience. | <iq type='result' from='gateway.tld' id='gate1'> <query xmlns='jabber:iq:gateway'> <desc> Please enter the Whatever of the person you would like to contact. </desc> <prompt>Whatever</prompt> </query> </iq> }}} |
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| If you've been using Google's Business.site program that is now discontinued, or if you feel your current website needs a makeover, we are here to help. We don't just build websites and walk away - we are committed to working with you to enhance your online visibility, improve SEO, and help you dominate your niche. | This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step. |
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| I invite you to visit our contact page at https://bit.ly/317webd to provide us with your contact information. We will reach out ASAP to discuss how we can support your business's growth online. | NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected. |
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| Thank you for considering 317WEB for your web design needs. I look forward to the possibility of working together to elevate your online presence. | If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly: |
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| Best regards, | 1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution: {{{ <iq type='set' to='gateway.tld' id='gate2'> <query xmlns='jabber:iq:gateway'> <prompt>(555) 123-4567</prompt> </query> </iq> |
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| Eddie Jack Owner - 317WEB.COM Please visit: https://bit.ly/317webd Email: info@317web.xyz |
<iq type='result' from='gateway.tld' id='gate2'> <query xmlns='jabber:iq:gateway'> <jid>+15551234567@gateway.tld</jid> </query> </iq> }}} 2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user. 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld` 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld` NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID. ---- CategoryHomepage |
This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways.
In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)".
If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt:
<iq type='get' to='gateway.tld' id='gate1'>
<query xmlns='jabber:iq:gateway'/>
</iq>
<iq type='result' from='gateway.tld' id='gate1'>
<query xmlns='jabber:iq:gateway'>
<desc>
Please enter the Whatever of the
person you would like to contact.
</desc>
<prompt>Whatever</prompt>
</query>
</iq>This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step.
NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected.
If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly:
1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution:
<iq type='set' to='gateway.tld' id='gate2'>
<query xmlns='jabber:iq:gateway'>
<prompt>(555) 123-4567</prompt>
</query>
</iq>
<iq type='result' from='gateway.tld' id='gate2'>
<query xmlns='jabber:iq:gateway'>
<jid>+15551234567@gateway.tld</jid>
</query>
</iq>2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user. 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld` 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld`
NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID.