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| Transform Your Business with Fiverr for Business | This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways. |
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| Hi, | In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)". |
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| Running a business is no easy feat. From managing tight budgets to finding the right talent for critical tasks, the challenges are endless. |
If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt: |
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| That’s where Fiverr for Business comes in. With thousands of top-rated professionals at your fingertips, Fiverr makes it easier, faster, and more affordable to get work done. |
{{{ <iq type='get' to='gateway.tld' id='gate1'> <query xmlns='jabber:iq:gateway'/> </iq> |
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| ✅ Save time by skipping endless searches for talent. ✅ Cut costs—no need to hire full-time when you can hire as needed. ✅ Access experts for everything from marketing to tech development. |
<iq type='result' from='gateway.tld' id='gate1'> <query xmlns='jabber:iq:gateway'> <desc> Please enter the Whatever of the person you would like to contact. </desc> <prompt>Whatever</prompt> </query> </iq> }}} |
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| Ready to take your business to the next level? | This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step. |
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| Discover Fiverr for Business Now → https://go.fiverr.com/visit/?bta=935157&brand=fiverrmarketplace | NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected. |
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| Best, Fiverr Ambassador, |
If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly: 1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution: {{{ <iq type='set' to='gateway.tld' id='gate2'> <query xmlns='jabber:iq:gateway'> <prompt>(555) 123-4567</prompt> </query> </iq> <iq type='result' from='gateway.tld' id='gate2'> <query xmlns='jabber:iq:gateway'> <jid>+15551234567@gateway.tld</jid> </query> </iq> }}} 2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user. 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld` 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld` NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID. |
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| CategoryCategory | CategoryHomepage |
This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways.
In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)".
If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt:
<iq type='get' to='gateway.tld' id='gate1'>
<query xmlns='jabber:iq:gateway'/>
</iq>
<iq type='result' from='gateway.tld' id='gate1'>
<query xmlns='jabber:iq:gateway'>
<desc>
Please enter the Whatever of the
person you would like to contact.
</desc>
<prompt>Whatever</prompt>
</query>
</iq>This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step.
NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected.
If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly:
1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution:
<iq type='set' to='gateway.tld' id='gate2'>
<query xmlns='jabber:iq:gateway'>
<prompt>(555) 123-4567</prompt>
</query>
</iq>
<iq type='result' from='gateway.tld' id='gate2'>
<query xmlns='jabber:iq:gateway'>
<jid>+15551234567@gateway.tld</jid>
</query>
</iq>2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user. 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld` 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld`
NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID.