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Revision 63 as of 2023-189 15:47:35
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Comment: Deleted spam
Revision 402 as of 2024-348 17:30:53
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Editor: ip157
Comment:
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This is a sketch of UX and protocol considerations for a client which wishes to help users use gateways. Overcome Your Challenges with Fiverr
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In every place where the UI would ask for a Jabber ID (most notably contact add, but possibly also invite to chatroom, create chatroom from 1:1 conversation, start voice/video call to non-contact, search view where a Jabber ID can be used, etc) it should scan the user's roster for JIDs which have `disco#info > identity[category=gateway]` and show some way of choosing to enter an identifier for that gateway instead of a Jabber ID. The simplest example might be a drop-down with `disco#info > identity[type]` and optional disambiguating `disco#info > idenity[name]` such as "sms (Cheogram)". Don’t Let These Common Challenges Hold You Back – Fiverr Has Solutions
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If a user has unambiguously selected a gateway, use https://xmpp.org/extensions/xep-0100.html#addressing-iqgateway to get a prompt: Hi,
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{{{
<iq type='get' to='gateway.tld' id='gate1'>
  <query xmlns='jabber:iq:gateway'/>
</iq>
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<iq type='result' from='gateway.tld' id='gate1'>
  <query xmlns='jabber:iq:gateway'>
    <desc>
      Please enter the Whatever of the
      person you would like to contact.
    </desc>
    <prompt>Whatever</prompt>
  </query>
</iq>
}}}
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This text may then be used as part of the UX as makes sense to help the user feel comfortable. Getting a success here and not an error also means that `jabber:iq:gateway` can be used in the next step. Lack of time for specific tasks:
Hire freelancers to complete projects on your timeline.
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NOTE: it is also acceptable (and in some UX may be preferred or even necessary) to pre-emptively ask all gateways for the prompt, instead of only once one is selected. Limited budget for full-time employees:
Pay only for the services you need, with no long-term commitments.
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If an identifier is (or might be, depending on UX) one for a particular gateway, use the following procedure to map it to a Jabber ID and then perform the in-context relevant action on that Jabber ID as though it had been entered directly: Need for specialized skills:
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 1. If a prompt was got for `jabber:iq:gateway` above then use that protocol to finish resolution:
  {{{
<iq type='set' to='gateway.tld' id='gate2'>
  <query xmlns='jabber:iq:gateway'>
      <prompt>(555) 123-4567</prompt>
  </query>
</iq>
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<iq type='result' from='gateway.tld' id='gate2'>
  <query xmlns='jabber:iq:gateway'>
    <jid>+15551234567@gateway.tld</jid>
  </query>
</iq>
}}}
 2. If an error is received in response to `jabber:iq:gateway` protocol, print the error message to the user and allow them to try again. This allows the gateway to provide useful feedback about format errors to the user.
 3. If an error was received in response to fetching the `jabber:iq:gateway` prompt, then the gateway does not support this protocol. Look for a `disco#info > feature[var="jid\20escaping"]` and if found construct a JID using XEP-0106 escaping on the user input concatenated with `@gateway.tld`
 4. If `jabber:iq:gateway` and `jid\20escaping` are both unsupported, replace any `@` in the user input with `%` and concatenate `@gateway.tld`
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NOTE: If the result of this procedure is a string that is not a valid Jabber ID, it should be rejected just as if a user manually keyed in an invalid Jabber ID. Start Today @ https://bit.ly/4eR5kAd

Best regards,
Fiverr Ambassador
----
CategoryCategory

Overcome Your Challenges with Fiverr

Don’t Let These Common Challenges Hold You Back – Fiverr Has Solutions

Hi,

Running into common business challenges? Fiverr can help you overcome them with ease.

Here’s how Fiverr solves everyday problems:

Lack of time for specific tasks: Hire freelancers to complete projects on your timeline.

Limited budget for full-time employees: Pay only for the services you need, with no long-term commitments.

Need for specialized skills: Find experts across various industries without the hassle of recruitment.

No need to stress over these challenges. Fiverr gives you the tools and talent to get ahead.

Ready to tackle your challenges? Fiverr is here to help.

Start Today @ https://bit.ly/4eR5kAd

Best regards, Fiverr Ambassador


CategoryCategory

GatewayContactUX (last edited 2025-005 13:19:25 by ip5)